Jack Chapman Optical Laboratory
Welcome to Jack Chapman Optical Laboratory. For over four decades we have been dedicated to providing our customers with the best quality, service and largest range of products, whilst keeping all the benefits and standards of being an independent laboratory. Meaning you get the diverse range of the big labs, and the communicative relationship of a small laboratory . Our current staff have each been employed here for over a decade, and are dedicated to going above and beyond to ensure your practice is taken care of. Jack Chapman customers have the advantage of being able to get lenses from many different manufacturers and only having to go through one supplier. Our service is second to none, and has won us the coveted ProVision Biannual service award for the 2016-2017 and 2018-2019 periods. We are proud of the service and quality that our team have become renowned for.
ABOUT JACK CHAPMANS
As a well known lens supplier, we have been at the forefront of the Optical industry for over four decades now, providing the latest products, whilst still keeping an old school mentality when it comes to service, quality and craftsmanship. Personalizing every lens and keeping close relationships with our customers, is the driving force behind our company. We ensure that each job you send us is made and fitted to the highest quality, our close knit team are dedicated to continuing to be the best and most experienced laboratory you have dealt with, we strive to ensure our customers are always well taken care of.
OUR PRODUCTS AND SERVICES
WHEN ONLY THE BEST WILL DO....
High scripts, specialty lenses, safety certification, urgent orders, repairs, rimless fitting, on site conventional lens grinding, glass lenses, eye drops, solutions etc.
If you want a lab that offers more, look no further than Jack Chapman Optical Laboratory,
see below for some of the products and services we offer...
OUR EXTENSIVE RANGE OF LENSES
We supply many of the leading brand named lenses form manufacturers such as Zeiss, Essilor, Hoya, Younger, Rodenstock, Nikon, OSA, CR Surfacing, RX Safety and Bonastar. From stock lenses, to custom designed free form and everything in between. We supply lenses for all ages, and can cater for your patients with low everyday scripts, as well as specialty lenses and high powered prescription patients.
SOLUTIONS, DROPS, ALCOHOL SWABS, CONTACT LENS REMOVERS
Dry eye drops, Fluoresceine strips, Contact lens solutions and salines, Lens cases, and more. Supplying major brands such as Alcon, Bausch & Laumb, Boston, Allergan, AMO and Good Optical products.
Need a frame fixed? Nylon repairs, solder weld, laser welding, nose pad replacements, drill out and repair screws. Send your difficult repair work into Jacks and see how we can help.
Solid tinting, mirror coating, graduated tinting, transition lenses, nupolar and UV coating. When it comes to tinting, mirror coating and transition colours we offer more colours than any other laboratory and can supply custom tints in 1.5 and 1.67 indexes.
JC FRAME AND LENS PACKAGES
Our popular packages include a frame, lenses and fitting all for a low cost that is suited for your patients wanting good quality, whilst staying in budget. We have something for everyone from children to adults. Our range includes MAZE, MAZE PLUS, CAPRI, CAPRI FASHION, SPINACH, SPINACH BOOST AND COAST FRAMES.
Here at JCO, we know how important your younger patients are too. That is why we have our exclusive kids range and offer lenses for Myopia control, irlen tinting, enhanced near, sv near/distance, and frames for every personality.
Our products are top of the line. Contact us to learn more.
CLICK THE ARROWS TO READ TESTIMONIALS FROM SOME OF OUR WONDERFUL CUSTOMERS
Dom Wilson - Optometrist
Custom Eyecare Newcastle
Snippet of testimonial (full copy availible)
Since switiching to Jack Chapmans we have realised a higher level of service is availible in the Australian industry. It would be very rare for us to find a quality problem with Jack Chapmans. They are happy to respond to our queries whether routine or unusual, and the experiened staff know what they are talking about. Jack Chapman's can supply a wide range of lens products from various suppliers. I would recommend them to any independent optometrist.
MEET THE MANAGEMENT TEAM
Brendan is the sole owner/director of Jack Chapman's, with over thirty years experience in the Optical industry. Unlike other directors Brendan is accessible to our customers, they can call him on the work line, his mobile or request a visit from him. When he is not working hard, Brendan is a well known face at many Qld Camp drafts with his beloved horses.
Nic has been a key part of the Jack Chapman team since 2006. Nic looks after the laboratory running and maintenance, and is the number one contact for our customers needing optical and fitting advice. In 2012, he became a qualified optical mechanic, through a Jack Chapman funded mechanics course and has been managing our laboratory since 2016. Proficient in lenses, fitting and optical products, he is available during business hours to answer your technical questions. Nic enjoys spending time at the beach with his daughter Scarlett and wife Sarah in his free time.
Beginning her career with Jack Chapman's in 2005, Marita is in charge of the everyday running of the office and administration. She is proficient in lens knowledge, data entry, and customer communications. Upkeeping our company database and ensuring our clients are happy. Married to a Head Chef, Marita and her husband enjoy exploring the Brisbane, Gold Coast and Sunshine Coast restaurant scene for quality food and great atmosphere.
Apart from an overseas stint in London, working in optical retail. Kieran has been with us since 2004 and is a key player in our laboratory team. A keen eye for detail and precision, he is instrumental in maintaining the level of quality when it comes to lens finishes and fitting that we are known for. A regular at the Brisbane Broncos home games he enjoys watching football and spending time with his wife Sally, and daughter Ella.
Lead Grind Technician
In an industry were machines are taking over, Jack Chapman's stays true to the craftsmanship of customizing each lens according to prescription, frame size and overall lens design. Leading our grind laboratory is Kean, he started with our lab in 2005 and his knowledge of blocking, edging, polishing and generating lenses is second to none. Kean is an avid Melbourne Storm supporter and enjoys watching the NRL and meeting up with friends.
For all enquires please contact us on
Interested in placing an order or learning more? Simply contact us today.
3/19 Thompson St, Bowen Hills, Qld 4006
PH: 07) 3852 5344
FAX: 07) 3852 5355
FREQUENTLY ASKED QUESTIONS
HOW CAN JACK CHAPMAN OPTICAL LABORATORY BENEFIT MY PRACTICE?
Our customers benefit in many ways, from always being made to feel like they are valued, to never having to call around to multiple laboratories for a certain product. With hundreds of lenses to choose from we can source and supply exactly what your patients need and you can relax knowing that we will do all the hard work for you. Our quality and finish is second to none as our technicians and mechanics, take absolute care in every job we make and fit. Another bonus is that you are only paying one lot of freight as well. If you ever felt like you were just another number to your supplier, give Jack Chapman's a try and see the difference we can make to your business.
HOW DO I ORDER HIGH SCRIPTS? OR UNUSUAL PRESCRIPTIONS?
One of our main advantages is, because we supply so many different lenses and partner with so many lens manufacturers we are lucky enough to also be connected their specialty range internationally as well.So what your laboratory says does not exist here in Australia, might be available in an extended range from our international suppliers.
WHAT ARE YOUR WARRANTY POLICIES?
If you are ever in doubt of the accuracy or quality of any products you can send the job back to Jack Chapman's and our expert team will have assess them. Depending on the lens manufacturer will determine warranty periods.
HOW DO I APPLY FOR AN ACCOUNT OR ORDER A JOB?
Becoming a Jack Chapman customer is very easy, you can call us, send an email, or alternatively send a job to us. One of our friendly staff will send you an application form and call you to confirm your details are correct. It's that easy.